Reimagining customer engagement and order management

toodle is a front-of-house customer engagement and order management ecosystem for bricks & mortar hospitality, F&B, retail, festival and event environments.

The ecosystem supports live, staff-assisted and guest-led interactions and engagement across individual outlets and multi-outlet venues.

Supporting digital experiences across venues, service touchpoints and day-to-day interactions.

toodle, time for more.

Designed for front-of-house operations.

Individual outlet applications support day-to-day service.

Staff use the toodle Hub mobile ePOS to manage service, take orders, and process transactions without fixed terminals.

Branded web applications provide an optional consumer-facing interface for browsing and ordering, with fulfilment and control remaining with staff through the toodle Hub.

Multi-outlet venue applications aggregate all digital touchpoints at venue level, across ordering and non-ordering services such as transport, local services, activities, guest information and partner offers.

Built for fast, in-the-moment actions and decisions

Mobile-first service and interaction

Front-of-house and operations teams work directly from mobile devices; taking orders, managing service, handling payments and responding to guests and customers live, wherever service happens. The experience is designed for speed, movement and real-time interaction.

Branded consumer-facing web applications are also built mobile-first, aligning with how guests and customers interact in the moment.

Office-based configuration, analytics and control

A rich web portal complements the mobile experience; enabling marketeers to manage promotions, campaigns and feedback, operations teams to manage catalogues and pricing, and finance teams and general management to monitor overall performance.

An enhanced experience for

your customers

Customers use the merchant branded App, already aligned to the brands transaction choices and fulfillment methods such as

Order in-App & be served on-the-spot
Scan in-store
& take it
Scan promotion
& collect
Order online &
collect/book

And they can choose how to pay –
contactless, payment card, Apple/Google pay

and

your operations

Customer orders are captured in the merchants toodle m-commerce back-end system
…and are then processed by the merchant in the toodle Hub

Also provides user and
financial reporting

Great for hotels, restaurants, clubs, events, venues and retail stores

Hear what toodle merchants and customers say...

“Customers ordering my products through toodle has significantly reduced the unnecessary WhatsApp back and forth communications allowing me to do more of what I love; baking breads and mouthwatering pastries and cakes”

“toodle is an efficient tool providing me a controlable m-commerce channel. It also gives my customers a safe and convenient online payment facility”

“It's the perfect solution for ordering F&B”.

“toodle is perfect our food trucks as you can monitor sales and inventory NO matter how remote they are”.

“We are a modern venue with state of the art facilities! We needed a payment system that fitted with our green and health conscious credentials. toodle fitted perfectly with our ethos, it's quick. easy and allows us to serve our customers seamlessly and without cash”.

“As toodle's UAE business development partner, Qbust has been identifying and on-boarding toodle merchants across all sectors, including hotels, restaurants, shops, and even pop-up markets. Its a great innovation to sell, and really helps the outlets and customers”.

“It's great to order multiple products and services in one app, and am looking forward to use it for safer dining too” SO

“We used toodle at the restaurant to order the food and drinks to our tables for our Company Christmas Party. Tapping the screen and having the waiter appear with our orders was fun” BW